eCheck - Frequently asked Questions
The eCheck payment process is not available as a payment option for redemption of parcels sold at the Tax Certificate Sale. Credit card payments may still be processed online.
What is an eCheck?
An eCheck is an online payment service provided by the Tax Collector for payment of taxes. This service will allow you to make an electronic fund transfer directly from your designated personal or business bank account. A processing fee of fifty cents (50¢) is assessed for each use of this service.
Where can I locate my bank routing number?
Your bank routing number is on the bottom of your check. Please look at the example on the Internet web page when making your payment.
Are there a certain number of characters that are required for the Bank routing number?
Yes. Your bank routing number contains nine digits. This number is verified by our service provider (JetPay) when you enter it. If a mistake is made after you enter the number, you will be prompted to correct the entry or get an error message asking you to re-enter it.
Are there a certain number of characters that are required for the account number being debited?
No, there is no specific number of characters for a bank account number. Each banking institution has a unique numbering system.
How long will it take for my payment to be posted to my account?
Your payment will be posted to your account upon receipt of the computer payment file, which normally takes two to four business days.
Can I use a business checking account to make my payment?
Yes, provided your business account permits Electronic Funds Transfer debits. Business checks have a format that is slightly different from consumer checks - usually the check number is placed before the routing number. The special symbols around the routing number are always the same.
Can I make a payment if the name on the bank account is not the same as the name on the tax statement?
Yes, as long as you are the owner of the bank account.
Can I use my savings account?
If your banking institution allows you to direct debit your savings account you may use it.
Why do I have to re-enter personal and bank account information every time I want to make a payment? Can't this information be captured once and retained for future payments?
Currently, only the one-time payment model is being offered for eCheck payments. This allows payments to be made. However, for your security and safety, personal and bank account info will not be retained for future payments at this time.
The FAQs did not include my question. Who should I contact for more information?
If the question pertains to the tax bill, please contact the office of the Seminole County Tax Collector at (407) 665-7636.
NOTE: If you prefer to use a credit card, the Tax Collector has partnered with JetPay to allow payment for current and delinquent personal property taxes, real estate taxes and business tax receipts (JetPay) charges a processing fee of 2.15% ($1.00 minimum) of the transaction amount for this service. The Office of the Tax Collector does not retain any of this fee. Credit cards accepted include American Express, Visa, MasterCard and Discover.